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9
Jan

WORLD IN MOTION

ACI World’s head of Airport Service Quality (ASQ), Dimitri Coll, considers how to maximise the impact of the ASQ programme at your airport. In 2016, we celebrated the 10th anniversary of Airport Service Quality (ASQ), ACI’s world-renowned and globally established benchmarking programme that measures passenger satisfaction levels while they are travelling through airports. Throughout this...
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21
Nov

BIG AND BOLD

Airport World finds out more about the blueprint for a pioneering aerotropolis development at Kuala Lumpur International Airport. Malaysia Airports has unveiled plans for what it claims is its “most exciting endeavour” to date, the creation of a huge, national economy boosting aerotropolis at Kuala Lumpur International Airport (KLIA). Identified as one of the strategic...
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10
Nov

DENVER REGISTERS A RECORD HIGH FOR PASSENGER TRAFFIC IN SEPTEMBER

The latest traffic figures released by Denver International Airport today show that the Colorado gateway enjoyed its busiest ever September. A record 5.1 million passengers passed through the airport in September, marking its 13 consecutive month of record-setting passenger traffic. The total means that 43.5 million passengers used the airport in the first nine months of...
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10
Nov

SMITHS DETECTION LAUNCHES NEW WEBSITE FOR AVIATION INDUSTRY TO SHARE SECURITY BEST PRACTICES

Smiths Detection today announced the launch of Aviation Insider – a new online hub for the aviation sector. It claims that as both risks to airports and the technologies to counter them continue to evolve, the need to stay informed has never been greater and believes that aviation-insider.com can showcase best practice in aviation security and facilitate...
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10
Nov

AECOM TO WORK AS DESIGN CONSULTANT ON HONG KONG’S NEW PASSENGER TERMINAL

AECOM has been awarded the detailed design consultancy work for Hong Kong International Airport’s (HKIA) new passenger building, part of the HK$141.5 billion Three-runway System (3RS) project. According to AECOM, the design proposal for the state-of-the-art facility will deliver a “great passenger experience and innovative retail offerings”. With a floor area of 280,000 square metres,...
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13
Oct

PHILIPPINE GOVERNMENT FINALLY SETTLES MANILA AIRPORT COMPENSATION DISPUTE WITH PIATCO

One of the longest running disputes in aviation is over after the Philippine government finally made a compensation payment to PIATCO over its decision to rip up its operating contract for Manila-Ninoy Aquino International Airport’s Terminal 3 in 2004. According to Fraport, which spearheaded the PIATCO consortium, the settlement is in keeping with the $510 million...
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13
Oct

GLOBAL INVESTOR

MAG USA CEO and president, Rosemarie Andolino, talks about the growing product portfolio of the North American subsidiary of the UK’s Manchester Airport Group. What was the thinking behind MAG’s decision to extend its business interests overseas? Manchester Airport Group [MAG] is already the largest UK-owned airport operator, operating four airports that contribute more than...
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3
Oct

ACI REVEALS THAT GLOBAL PASSENGER NUMBERS TO TREBLE BY 2040

Over 2,200 delegates and 263 exhibitors from 63 nations at the joint ACI-NA Annual Conference/ACI World Assembly, Conference and Exhibition ensured that Civil Aviation Week got off to a great start in Montréal today. It also gave ACI World the opportunity to unveil its latest traffic forecast that predicts that global passenger numbers will double...
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