WHO CARES WINS

Joe Bates takes a quick look at some of the latest health and wellbeing initiatives taking place at airports across the globe. Stockholm Arlanda has become the first Nordic gateway to be recognised as a ‘Heart-Safe Zone’ based on its commitment to the installation of defibrillators and training staff how to use them in case of […]

FIND SPACE FOR PARKING!

Airports looking to boost customer satisfaction levels would do well to remember motorists and the importance of the car parking experience in passenger journeys, writes Chris Girling. In a world where customer experience is king, airlines have been improving their aircraft, whilst airport operators have focused on terminals. Indeed, both have invested heavily in services to […]

NEW LINDT STORE OPENS AT HONG KONG INTERNATIONAL AIRPORT

LINDT has opened a shop-in-shop concept at Hong Kong International Airport in partnership with the DFS Group. The store features the latest LINDT pick and mix in Asia, which it says for the first time will take the form of an eye-catching wall feature. With clear visibility from across the terminal, the new outlet is […]