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Conference Programme

Wednesday 27 February

Thursday 28 February

08.30 – 09.00   Registration and Coffee on Arrival

09.00 – 09.15   DAY ONE CONFERENCE CHAIRMAN – OPENING REMARKS
Chris LeTourneur, President & Chief Executive Officer, MXD Development Strategists

09.15 – 09.30   KEYNOTE ADDRESS: ASIA PACIFIC REGIONAL OVERVIEW
Richard Tan, Regional Manager, Airport, Passenger, Cargo and Security, Asia-Pacific, IATA

09.30 – 10.30   SESSION ONE: AIRPORTS AS CATALYSTS FOR ECONOMIC DEVELOPMENT AND URBAN RENEWAL
As business markets become national and international in scale, airports are increasingly being viewed as catalysts for local economic development and tools of urban renewal. As such, their ability to generate jobs and attract new business is being used in many locations as a justification for public investments in new airport construction and expansion. What are the critical success factors, framework and capabilities needed from airports to effectively serve their regions and become competitive in the global economy?

Opening Remarks: Chris LeTourneur, President & Chief Executive Officer, MXD Development Strategists
Elisabeth Le Masson, Member of the Board, Hubstart Paris, Aéroports de Paris
Pieter van der Horst, Chief Development Officer, IKIA International Airport
Myron Keehn, Vice President, Air Services & Commercial Development, Edmonton International Airport
Professor Max Hirsh, University of Hong Kong

10.45 – 11.15   Networking Break

11.15 – 12.30   SESSION TWO: SMART AIRPORT DESIGN & DEVELOPMENT
Designing and constructing futuristic, functional terminal facilities that will meet the future requirements of passengers and airlines. Best practices from SMART Airport terminal designers and airport management companies.

Moderator: Chris LeTourneur, President & Chief Executive Officer, MXD Development Strategists
Daniel Bircher, Chief Executive Officer, Zurich Airport International Asia
Simon Bee, Managing Director, Global Design, Benoy
Alex Kirby, Managing Director, Final Approach Limited
Fanny Lalau, Head of Infrastructure in Asia-Pacific, KONE

12.30 – 13.45   Networking Lunch

13.45 – 14.25   SESSION THREE: GREEN AIRPORT DESIGN
Aviation is a key component of business, social mobility and economic development. What is the industry response to build and develop successful infrastructure assets?

Moderator: Chris LeTourneur, President & Chief Executive Officer, MXD Development Strategists
Ingvald Erga, Environmental Manager, Avinor

14.25 – 15.00   SESSION FOUR: SMART CHINESE AIRPORT DEVELOPMENT
An overview of the SMART Chinese airport market including case studies on Beijing-New Capital International Airport, Zhengzhou International Airport, Hong Kong International Airport, the New Daxing International Airports and Qingdao-Jidaong International Airport.

Moderator: Chris LeTourneur, President & Chief Executive Officer, MXD Development Strategists
Alex Kirby, Managing Director, Final Approach Limited

15.00 – 15.30   Networking Break

15.30 – 16.15   SESSION FIVE: NON-AERONAUTICAL REVENUE AND COMMERCIAL DEVELOPMENT
To include presentations on SMART Airport car parking facilitation and new technologies and developments on SMART Airport advertising.

Moderator: Chris LeTourneur, President & Chief Executive Officer, MXD Development Strategists
Theresa Hughes, Chief Executive Officer, Chauntry
Senior Representative, Wildstone Consulting, UK

16.15 – 16.30   Chairman’s Closing Remarks
Chris LeTourneur, President & Chief Executive Officer, MXD Development Strategists

17.30 – 18.30  Drinks Reception at the Capri by Fraser Hotel

08.30 – 09.15   Coffee on Arrival

09.15 – 09.30   Day Two Conference Chairman – Opening Remarks
Dom Nessi, Chief Information Officer, Aerotech Partners

09.30 – 10.30   SESSION ONE: THE SMART IT 360 DEBATE (PANEL DEBATE)
A panel discussion from the Leading SMART Airport IT providers. Topics to be discussed include:

  • Integrating SMART Airport IT systems to enhance operational efficiency and quality
  • Airport wide unified IT&T strategy
  • Network solutions
  • Social media and web based relations
  • SMART intelligent airports

Moderator: Dom Nessi, Chief Information Officer, Aerotech Partners

PANELISTS:
Sunil Ankalgi, Head of Sales and Account Management APAC, Amadeus

10.30 – 11.15   Networking Break

11.15 – 12.30   SESSION TWO: DELIVERING A UNIQUE CUSTOMER CENTRIC EXPERIENCE

  • Creating a customer service culture
  • Improving the customer experience at every touch point
  • Airport check In & self service innovations

Moderator: Dom Nessi, Chief Information Officer, Aerotech Partners
Jeff Cotterill, Senior Manager Enterprise Solution, SITA
Terence Seah, Director, Benoy

12.30 – 13.45   Networking Lunch

13.45 – 15.00   SESSION THREE: CYBER SECURITY – PANEL DISCUSSION
The cyber threats that the airport environment faces today could disrupt many of the innovative initiatives being planned throughout the world. This panel will discuss topics including:

  • Cyber security best practices
  • Cyber intelligence sharing
  • Coordination with other ATI communities (airlines, aircraft manufacturers)
  • Global regulatory requirements
  • The latest threats
  • The airport response to cyber threats

Moderator: Dom Nessi, Chief Information Officer, Aerotech Partners
Bob Cheong, Chief Information Security Officer, Los Angeles World Airports
Jerry Schwinghammer, Assistant Aviation Director of Technology, Charlotte International Airport

15.00 – 15.30   Networking Break

15.30 – 16.30   SESSION FOUR: SECURITY PASSENGER AND TECHNOLOGY INNOVATIONS     

Moderator: Dom Nessi, Chief Information Officer, Aerotech Partners

FLUX-fly through security
Heike Nehl, Founder, Moniteurs

Real-time passenger flow prediction and security lane/ staff management
Raimo Jacobson, Managing Partner, Airport Research Center GmbH 

Desmond Lian, Head of Aviation Solutions APAC, Smiths Detection

16.30 – 16.45   Chairman’s Closing Remarks
Dom Nessi, Chief Information Officer, Aerotech Partners