DAY ONE CONFERENCE – THURSDAY 16 APRIL 2020

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08.00 – 09.00am  REFRESHMENTS ON ARRIVAL IN EXHIBITION

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09.00 – 09.45am   WELCOME ADDRESSES

  • Chief Executive Officer, San Antonio International Airport
  • Local dignitary
  • Conference chair

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9.45 10.45am – CNN SMART 360 Panels- Moderated by CNN Correspondent/ Journalist

SMART 360 – STRATEGIC PARTNERSHIPS IN AVIATION FOR ECONOMIC DEVELOPMENT

(Panel Discussion) PART ONE

Panel members will explore and discuss the positive impact that aviation has on economic development, job creation, tourism and trade.

  • SMART cities and NEXT airports
  • Airport/ airline – dynamic partnerships
  • The road map for growth
  • Airport region employment – (direct/indirect/induced/tourism/ancillary)
  • Catalysts for international trade & business

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10.45- 11.15am – MID-MORNING REFRESHMENT BREAK IN EXHIBITION

11.15-12.15pm – CNN SMART 360 Panels- Moderated by CNN Correspondent/ Journalist

SMART 360 – STRATEGIC PARTNERSHIPS IN AVIATION FOR ECONOMIC DEVELOPMENT

(Panel Discussion) PART TWO

Panel members will explore and discuss the positive impact that aviation has on economic development, job creation, tourism and trade.

  • SMART cities and NEXT airports
  • Airport/ airline – dynamic partnerships
  • The Road map for growth
  • Airport region employment – (direct/indirect/induced/tourism/ancillary)
  • Catalysts for international trade & business

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12.15- 1.45pm – LUNCH BREAK IN EXHIBITION

1.45- 2.45pm– Session 3: CIO PANEL ROUNDTABLE DEBATE

(Panel Discussion)

The industry’s best, brightest and most influential minds offer leading insights on the airport of the future.

SMART technologies and innovations are revolutionizing the way passengers and air-based commerce move around the globe.

The modern Airport is a high-tech mecca of SMART technology and innovation.

Key strategies in meeting the future demands of the modern passenger.

  • SMART Airport Technology
  • What does the airport of the future look like?
  • Digital Airports – The airport’s nervous system, touching and managing every point of interaction.
  • Enabling all airport stakeholders, airlines, security, operations, concessionaires, and other service providers to benefit from innovation
  • Facilitating and transforming the “Passenger Experience”

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2.45 – 3.15pm – MID-AFTERNOON REFRESHMENT BREAK IN EXHIBITION

3.15 – 4.15pm – Session 4: Maintaining high standards in customer experience in times of disruption, development and Growth.

Presentation

“How do airports both innovate for the future and also plan for high levels of customer service and experience during times of disruption, development and growth?”

  • Customer Experience excellence during times of development and disruption
  • Breeding a customer service culture
  • Innovation, technology and the way we will travel next

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4.15- 5.00pm – SESSION 5: CASE STUDY EXAMPLE: STRATEGIC DEVELOPMENT PLANS VS. MASTER PLANS – HOW SAN ANTONIO HAS EMBRACED A UNIQUE APPROACH TO FUTURE PLANNING.

  • How to address and accommodate community buy in through a master plan process.
  • Does your airport represent your community, how important is communication through the development of plan to transform your local gateway to the world?

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CONTACT US

Programme/Sponsorship & Exhibition
Andrew Hazell, Commercial Director,
Aviation Media
andrewh@aviationmedia.aero

Registration Enquiries
Jonathan Lee, Managing Director,
Aviation Media
jonathan@aviationmedia.aero

Event Enquiries
Alison Grinter, Events Director,
Aviation Media
alison@aviationmedia.aero