DAY TWO – Wednesday 24 July 2019

SMART Solutions, SMART Tomorrow

STREAM A: “THE AIRPORT LAB” – NEXT AIRPORTS

Smart Airports serve as test beds for smart cities on how to exploit the potential of ambient intelligence and ubiquitous computing capabilities.

Digitalization and communication infrastructure is combined with embedded systems, sensors, actuators, and interactive media embedded into the physical environment. Smart airports adapt features of smart urban environments and realize them in an airport context.

SESSION 1: CIO PANEL ROUNDTABLE DEBATE

The industry’s best, brightest and most influential minds offer leading insights on the airport of the future.

SMART technologies and innovations are revolutionizing the way passengers and air based commerce move around the globe.

The modern Airport is a high tech mecca of SMART technology and innovation.

Key strategies in meeting the future demands of the modern passenger.

  • SMART Airport Technology
  • What does the airport of the future look like?
  • The Digital Grid – The airport’s nervous system, touching and managing every point of interaction.
    Enabling all airport stakeholders, airlines, security, operations, concessionaires, and other service providers to benefit from innovation
  • Facilitating and transforming the “Passenger Experience”

Moderator: Dominic Nessi, Partner, Aerotech Partners & Ex CIO, Los Angeles International Airport

Speakers:
Mark A. Thorpe
, Chief Executive Officer, Ontario International Airport
Marcus Session, Vice President – Information Technology, Tampa International Airport
Daver Malik, Deputy Aviation Director and ACIO, Phoenix Sky Harbor International

SESSION 2: SMART CONNECTED AIRPORTS

What are the key infrastructure demands and system flexibility behind airport operational efficiency and the passenger experience?

What are the key technologies and services needed, what are the priorities versus investment?

  • Future Trends in Terminal Technologies:
  • Next generation Security
  • Baggage/ Bag Drop Solutions
  • Self Service
  • Self-Tagging
  • Mobile technology
  • Connectivity

Moderator: Dominic Nessi, Partner, Aerotech Partners & Ex CIO, Los Angeles International Airport

Speakers:
Jesus Saenz
, Chief Operating Officer, Houston Airport System (HAS).
Balram Bheodari, Airport Deputy General Manager, Hartsfield-Jackson Atlanta International Airport (ATL)
Jerry Freeman, Director of ITS Enterprise Business Solutions, Tampa International Airport
Steve Gonzalez, Head of Major Projects Business, North America, KONE
Manik Arora, President and Chief Executive Officer, Arora Engineers, Inc.

SESSION 3: DELIVERING A UNIQUE CUSTOMER CENTRIC EXPERIENCE

As technology becomes part of our daily lives, what are the modern passengers expectations and the industry response?

  • How are airports and key partners embracing innovation and SMART solutions?
  • Embracing a customer service culture

Moderator: Sevda Fevzi, Manager, Business Development & Customer Care (ASQ), Airports Council International (ACI) World

Speakers:
Karen Ellis, Chief Customer Experience Officer – San Antonio International Airport.
Barbara Yamamoto, Chief Experience Officer, Los Angeles World Airports
Eric Seigler, Regional Sales Manager, NanoLumens
Scott Ewalt, Vice President, Product and Customer Experience, Boingo Wireless
Viola Wang, Sichuan Airlines Representative for SmartApp case study

STREAM B: SMART COMMERCIAL STRATEGIES

Non-Aeronautical revenue streams have become a vital component of an airport’s total revenue generation and economic mix.

Airports have traditionally been dependent on passenger traffic and airlines for revenue, as customer expectations change and airline operators struggle to sustain profits, airports are diversifying their sources of income to include non-aeronautical avenues.

This diversified model has included traditional economic boosters such as retail, duty free, car parking but also the rise of commercial development on and around the airport area.

As Airports realize their economic power, what are the SMART Non aeronautical revenue strategies and trends?

SESSION 1: NON-AERONAUTICAL REVENUE DEVELOPMENT

The strategic airport business model: Concessions, Retail, Duty Free, Food & Beverage, Car Parking, Airport Advertising, Spas/ Wellbeing, Lounges

Moderator: Carol Ward, Editor, Airport Experience
Charlene Reynolds, Assistant Aviation Director – Business Planning, Sky Harbor Airport
Kyle Sundin, Manager, Airport Parking & Revenue Systems, Port Authority of New York & New Jersey
Jon Keefe, Chief Executive Officer, AeroParker
Forrest Swonsen, Associate Vice President, TransCore

SESSION 2: SMART AIRPORT CENTRIC DEVELOPMENT – LAND USE, REAL ESTATE & COMMERCIAL DEVELOPMENT

Mixed commercial land use and airport area development are key drivers in boosting airport revenues, job creation and attracting big business to the airport locality.

Commercial Strategies for maximizing the profitability of the airport area.

  • Airport property and real estate development
  • Hotels
  • Land development patterns
  • Commercial corridors and business clusters
  • Business attraction

Moderator: Mark Arend, Editor in Chief, Site Selection Magazine

Speakers:
Lynn Smith
, Director of Real Estate – Atlanta Business Ventures at Hartsfield-Jackson Atlanta International Airport
Geoff Herdman, Director, Real Estate & Investment Attraction, Edmonton International Airport
Mitch Weber, Owner / Principal, HEFFNER & WEBER
David Panko, Foreign Trade Zone Manager, El Paso International Airport
Chris LeTourneur, President & Chief Executive Officer, MXD Development Strategists

SESSION 3: LAND USE, REAL ESTATE & COMMERCIAL DEVELOPMENT – INTERNATIONAL PERSPECTIVES

Different global dynamics on mixed commercial land use and airport area development are key drivers in boosting airport revenues, job creation and attracting big business to the airport locality. Commercial Strategies for maximizing the profitability of the airport area.

  • Airport property and real estate development
  • Hotels
  • Land development patterns
  • Commercial corridors and business clusters
  • Business attraction

Moderator: Mark Arend, Editor in Chief, Site Selection Magazine

Speakers:
Peter de Leeuw, Head of Landside and Real Estate Development, Vienna International Airport
Pieter van der Horst, Managing Director, AIREA Airportcity Development and Airport City expert, NACO
Jerry Szatan, Site Selection Consultants, Szatan & Associates

STREAM C: NEXT AIRPORTS – DESIGN & DEVELOPMENT

Airports are icons of air travel, centers of design, innovation and functionality. What are the future trends, challenges and objectives for air transportation facilities?

How will airports respond to capacity issues, passenger expectation, new aircraft, and proliferation of technology and future demand?

SESSION 1: REDEFINING THE INFRASTRUCTURE MASTERPLAN

Planning, financing and implanting airport development, capital development & improvement programmes for the air transportation nodes of the future.

  • Joined up master planning
  • Connecting the airport and the wider metropolitan region -Intermodal transportation access
  • Airport investment and innovative funding models
  • Airport Construction and Engineering
  • Light Rail connectivity and Intermodal transportation access
  • Future proofing airports

Moderator: Mark Rodrigues, Assistant Director Airport Development, IATA

Speakers:

Jeff Pearse, Chief Executive Officer, Lonestar Airport Holdings, LLC
Ginger Evans, Chief Executive Officer, Reach Airports
Shannetta Griffin
, Chief Development Officer, Columbus Regional Airport Authority.
Barbara Schempf, Vice President, Planning & Development, Cincinnati/Northern Kentucky International Airport

SESSION 2: DESIGN INTELLIGENCE – SMART AIRPORT DESIGN & DEVELOPMENT

Designing and constructing futuristic, functional terminal facilities to meet the future requirements of passengers and airlines.

  • Reconfiguring design concepts for the technology enhanced future
  • Innovative Architectural design for next airports
  • Creating Identity through physical form
  • Airport Terminal transformations
  • New trends in terminal design for the expectation of changing population demographics

Moderator: Mark Rodrigues, Assistant Director Airport Development, IATA

Speakers:
Mark Duebner
, Director of Aviation, Dallas Airport System
Jade Liska, Deputy Director of Aviation, Planning and Engineering Division, Aviation Department, Kansas City, MO
Geoffrey Ax, Aviation Practice Leader / Principal, Populous
Kiran Merchant, Chief Executive Officer, Merchant Aviation, Groupe ADP
Katy O’Reilly,Program Manager, Open Doors Organization

CONTACT US

Programme/Sponsorship & Exhibition
Andrew Hazell, Commercial Director,
Aviation Media
andrewh@aviationmedia.aero

Registration Enquiries
Jonathan Lee, Managing Director,
Aviation Media
jonathan@aviationmedia.aero

Event Enquiries
Alison Grinter, Events Director,
Aviation Media
alison@aviationmedia.aero