DAY TWO CONFERENCE – Wednesday 28 April 2021

9.30 – 11.00am SMART AIRPORT CENTRIC DEVELOPMENT – POST-PANDEMIC AIRPORT REAL ESTATE DEVELOPMENT: WHAT’S NEXT?

(Panel Discussion)

More than ever, mixed commercial land use and airport area development are key drivers in boosting airport revenues, job creation and attracting big business to the airport locality. Strong action and strategies will be essential in the road to recovery.

  • Airport property and real estate development
  • Planning for disruption
  • Hotels
  • Land development patterns
  • Commercial corridors and business clusters
  • Business attraction

Moderator: Chris LeTourneur, President & Chief Executive Officer, MXD Development Strategists

Elisabeth Le Masson, Delegate for Economic Development, Groupe ADP
Geoff Herdman, Director, Real Estate and Investment Attraction, Edmonton Airports
Pieter van der Horst, Managing Director, AIREA
Mark Arend, Editor in Chief, Site Selection Magazine
Shannon James, President & Chief Executive Officer, Aerotropolis Atlanta Alliance, Inc
Ken Cope, Senior Vice President, Real Estate Development, Denver International Airport
Peter de Leeuw, Head of Landside and Real Estate Development, Vienna International Airport

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STREAM LAB SERIES (concurrent sessions)

STREAM LAB SERIES A – SMART COMMERCIAL STRATEGIES

Passenger numbers will take time to return to pre-crisis levels. If airports are to succeed, they will turn to non-passenger revenue to compensate for the decline in air traffic.

Non-aeronautical revenue streams were already a vital component of an airport’s total revenue generation and economic mix.

What are the new success factors for SMART non-aeronautical revenue strategies?

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11.30 – 1.00pm SESSION 1 – NON-AERONAUTICAL REVENUE DEVELOPMENT

The strategic airport business model:

  • Pandemic proofing car parking, concessions, retail, duty free, food & beverage
  • Re-imagining terminal commercial space (social distancing/regulations, safety
  • Localising F&B opportunities and community programmes
  • Digital ecommerce inside the terminal, Grab and go and on demand delivery
  • The changing face of non- aeronautical revenue streams
  • Airport advertising
  • Spas/ wellbeing, lounges

Carol Ward, Editor-in-Chief, Airport Experience® News
Shannetta Griffin, P.E. Chief Commercial Officer, Columbus Regional Airport Authority
Dawn Hunter, Senior Manager, Aviation Commercial Management, Port of Seattle
Forrest M. Swonsen,  Associate Vice President, Airport Systems & Services, Transcore
Dean Holmes, Client Success Director, AeroParker

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1.00 – 2.30pm LUNCH BREAK IN EXHIBITION
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2.30 – 4.00pm SESSION 2 – AERONAUTICAL REVENUE DEVELOPMENT

Speakers will explore and discuss:

  • Car parking- optimal balance of price, capacity and demand
  • Impact of digital transformation
  • Get the data!
  • Customer journeys and expectation
  • Disruptive change – the future of cars, parking and smart mobility

Carol Ward, Editor-in-Chief, Airport Experience® News
Steve Milburn, Manager Properties, Concessions & Business Development, San Antonio International Airport
Boingo Representative

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STREAM LAB SERIES B – NEXT AIRPORTS – DESIGN & DEVELOPMENT

Passenger terminals have long been planned for flexibility and change but what are the unique challenges facing airports now? How will airports respond to the pandemic, capacity issues, passenger expectation, new aircraft, innovation, technology and future demand?

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11.30 – 1.00pm SESSION 1: REDEFINING THE INFRASTRUCTURE MASTERPLAN

How has Covid-19 impacted planning, financing and implementing airport development, capital development & improvement programmes?

    • Local/ state / federal relief
    • Realizing the development potential of the airport for recovery
    • Connecting the airport and the wider metropolitan region – intermodal transportation access
    • Airport investment and innovative funding models
    • Airport construction and engineering
    • Smart initiatives

Mark Rodrigues, Assistant Director Airport Development, IATA
Syed Mehdi, Chief Strategy & Development Officer, San Antonio International Airport
Mark Duebner, Director of Aviation, Dallas Airport System
Gloria Bouillon, Airport Manager, Beverly Regional Airport
Alan Howell, Senior Airport Architect, Airport Development, Metropolitan Airports Commission
Megan Thoben, Director of Operations, Louisville Regional Airport Authority

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1.00 – 2.30pm LUNCH BREAK IN EXHIBITION
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2.30 – 4.00pm SESSION 2: DESIGN INTELLIGENCE – SMART AIRPORT DESIGN & DEVELOPMENT

Passenger terminals have long been planned for flexibility and change but what are the unique challenges facing airports now? How will airports respond to the pandemic, capacity issues, passenger expectation, new aircraft, innovation, technology and future demand?

    • Returning terminals to capacity
    • Maintaining customer experience during disruptions
    • Reconfiguring design concepts for the technology enhanced future
    • Innovative architectural design for next airports
    • Creating identity through physical form
    • Airport terminal transformations
    • New trends in terminal design

Mark Rodrigues, Assistant Director Airport Development, IATA
Gregg Wollard, Manager, Planning Department, Metropolitan Washington Airports Authority
Terence Young, Design Director, Airports Leader, Principal, Gensler
Api Appulingam, Deputy Director of Aviation, Capital Development, Philadelphia International Airport

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STREAM LAB SERIES C – SMART INNOVATION, EXPERIENCE & TECHNOLOGY

SMART airports serve as test beds for smart cities on how to exploit the potential of ambient intelligence and ubiquitous computing capabilities.

Digitalization and communication infrastructure is combined with embedded systems, sensors, actuators, and interactive media embedded into the physical environment. Smart airports adapt features of smart urban environments and realize them in an airport context.

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11.30 – 1.00pm SESSION 1: SMART CONNECTED AIRPORTS

What are the key infrastructure demands and system flexibility behind airport operational efficiency and the passenger experience?

What are the key technologies and services needed, what are the priorities versus investment?

  • New normals? – Safety, social distancing, contact- contagion-containment- control, passenger flow management
  • Screening, testing and capacity considerations
  • Future trends in terminal technologies
  • Next generation security
  • Baggage/bag drop solutions
  • Self service
  • Mobile technology
  • Connectivity

Dominic Nessi, Vice President, Strategic Engagement, Airports, Aviation ISAC
Jerry Freeman, Director of Enterprise Applications, Tampa International Airport
Arpit Malaviya, Chief Executive Officer, ProDIGIQ, Inc.
David James, Account Executive, Esri
Nanolumens representative

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1.00 – 2.30pm LUNCH BREAK IN EXHIBITION
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2.30 – 4.00pm SESSION 2: DELIVERING A UNIQUE CUSTOMER CENTRIC EXPERIENCE

As technology becomes part of our daily lives, what are the modern passengers’ expectations of air travel, airport facilities, experience and the industry response?

  • How are airports and key partners embracing innovation and SMART solutions?
  • Embracing a customer service culture
  • Being digital and the opportunities of next

Shawn Dagg, Senior Vice President, Sales, Zan Compute, Inc
Mark Law, Director of Product Management, Boingo Wireless

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4.00 – 5.00pm FAREWELL RECEPTION / HANDOVER TO SAR 2022 AIRPORT HOST

CONTACT US

Programme/Sponsorship & Exhibition
Andrew Hazell, Commercial Director,
Aviation Media
andrewh@aviationmedia.aero

Registration Enquiries
Jonathan Lee, Managing Director,
Aviation Media
jonathan@aviationmedia.aero

Event Enquiries
Alison Grinter, Events Director,
Aviation Media
alison@aviationmedia.aero