Maurice Jenkins

Digital Strategy and Chief Innovation Officer, Miami Dade Aviation Department

Maurice Jenkins

Digital Strategy and Chief Innovation Officer, Miami Dade Aviation Department

Biography

Maurice Jenkins, IAP C.M., serves as Chief of Innovation Officer for Miami International Airport. With more than thirty years of experience committed to achieving strategic growth and technology objectives for MIA. Mr. Jenkins has been a keen adopter to self-service technologies and has encouraged airlines serving the airport to embrace innovation also.
Prior to his role as a CIO, Mr. Jenkins was responsible for defining and managing IT capital assets and IT management processes to ensure their successful implementation and project integration. In addition, Mr. Jenkins served as the Aviation Department’s Chief Information Officer/Director of Information Systems, responsible for the development and implementation of standards‐based policies and procedures that support business operations which improved the overall quality of service of enterprise IT systems. Mr. Jenkins strategic vision has successfully culminated in the integration of new technology in the opening of the new South and North Terminals at Miami International Airport. In addition, the success of these new system implementations such as Biometrics, Virtual Queuing and new innovating technologies show his technical acumen and dedication to serve the residents of Miami‐Dade County.
Mr. Jenkins has implemented an area wide marketing information service to both hotels and conventions centers using current flight information data from Miami International Airport. AAAE and ACI best in practice initiatives are strictly adhered to that display his commitment to providing the highest level of service governed by industry standards.
Mr. Jenkins graduated from the University of Miami with a Bachelor’s degree in Business and Computer Information Systems. He also earned certifications in Strategic Management from Florida International University and Human Resources Management from Nova Southeastern University.
Mr. Jenkins served as the Chairman of the Business Information Technology Committee (BIT), which was established by Airports Council International (ACI) to set strategic objectives future technology direction for airports. He was also served as Chairman of the Florida Airports Council’s Information Technology Committee from February 2019 until December 2021. Mr. Jenkins has given presentations on implementation solutions to key IT leaders and airport IT conferences in the U.S. and internationally sharing his proven successful practices with his peer group.